Sales Account Manager

Account Manager is expected to plan and carry out business development activities, so as to maintain and develop sales of Soorabook  to major accounts and customers.

• Performs and plans sales visits for corporate clients.
• In charge of the overall management, interaction and communication with target group of clients.
• Submits a sales visit report following each visit to his/ her direct manager.
• Submit a consolidated report weekly, including number of successful and failure calls done, and reasons of failure associated with positive solutions using attached format.
• Implement sales programs effectively.
• Ensure continuous customer satisfaction of the accounts he/she is in charge of and increase their business volume with Soorabook
• Reviews market analyses to determine customer needs, pricing policy and packages, and discount rates.
• Reviews and analyze competitors' positions on a periodic basis and prepare reports to the Business Development Manager with findings.
• Keeps an updated record of all provided services data as well as customers' data.
• Deal with and resolve all customer complaints and act immediately.
• Ensure immediate reaction to emergencies, diagnoses faults quickly and makes immediate improvements.
• Implement and monitor own job key performance indicators.