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Customer Service/Call Center Agent

FiberME Communications LLC
New Cairo, Cairo
Posted 9 years ago
119Applicants for2 open positions
  • 12Viewed
  • 14In Consideration
  • 6Not Selected
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Job Details

Experience Needed:
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Job Description

  • Answer Clients Inbound Calls
  • Provide with services information
  • Enter new customer information into system
  • Update existing customer information
  • Handle customer inquiries telephonically
  • Follow up customer calls when necessary
  • Manage and resolve customer complaints

 

Job Requirements

  • Knowledge of customer service principles and practices
  • Some experience in a call center or customer service environment
  • Good data entry and typing skills
  • Verbal and written communication skills
  • listening skills
  • Organizational skills
  • Attention to detail
  • Adaptability
  • Team Work
  • Able to work in night shift

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