Customer Service Agent
El Mazen -
Hadayek Alkobba, CairoPosted 9 years ago80Applicants for2 open positions
- 28Viewed
- 3In Consideration
- 1Not Selected
Job Details
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Job Description
- Respond to customer inquiries by directing them to appropriate personnel when needed;
- Analyze customer issues so as to develop tools and processes to increase customer satisfaction;
- Assist with placement of orders, refunds, or exchanges.
- Advise on company information.
- Take payment information and other personal information such as addresses and phone numbers.
Job Requirements
- Bachelor's Degree.
- An excellent knowledge of customer service is a must.
- Ability to be flexible and multitasking.
- Qualified in professional use of Microsoft tool.
