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Secretary And Customer Service Agent

El Mazen
Hadayek Alkobba, Cairo
Posted 9 years ago
36Applicants for2 open positions
  • 20Viewed
  • 7In Consideration
  • 5Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Respond to customer inquiries by directing them to appropriate personnel when needed;
  • Analyze customer issues so as to develop tools and processes to increase customer satisfaction;
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Take payment information and other personal information such as addresses and phone numbers.

Job Requirements

  • Bachelor's Degree;
  • An excellent knowledge of customer service is a must;
  • Ability to be flexible and multitasking;
  • Qualified in professional use of Microsoft tool.

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