Technical Support Specialist
Edfa3ly -
Cairo, EgyptPosted 9 years ago315Applicants for1 open position
- 12Viewed
- 6In Consideration
- 2Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Troubleshooting, maintaining and repairing IT hardware equipment (Desktops, Laptops, IP Phones, Access Points , Routers, Finger print, security cams & printers).
- Installing, configuring & supporting Microsoft Windows operating systems and applications.
- Troubleshooting system and network problems
- Providing support, including procedural documentation and relevant reports.
- Installing, Configure & Administrate Elastix VOIP System.
Job Requirements
Prefered to be
Must have
- CCNA , CWNA or equivalent certificate ,
- Certified MSCA, MCSE and MCITP
Must have
- Solid understanding of PBX Call Center Elastix OS
Personal Attributes:
- Problem solver who thinks outside the box
- Self-starter who can work on own initiative
- Likes working directly with Customers
- Results driven – Customers success is always front and center
- Thrive on working with complex and challenging technology