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Job Description
- Support and provide superior service via phones, e-mails and faxes.
- Use questioning and listening skills that support effective telephone communication.
- Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.
- Effectively deal with job stress, angry callers, and upset customers.
- Use the most appropriate way to communicate with different behavior types on the telephone.
Job Requirements
- Bachelor degree in Business Administration.
- From 1- 2 years of experience in the same field.
- Excellent customer care skills.
- Clear and friendly telephone voice.
- Good computer skills.
- Excellent communication skills.
- Professional attitude when dealing with customers.
- Males Only .
