Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Description :
- Sell and cross-promote our products
- Providing general and specific advice about different travel destinations
- Drawing up travel itineraries and ensuring that all the needs of the customers are met
- Making arrangements for transport, accommodation, tours, and activities
- Contacting airlines, hotels, and ground transport companies such as coach operators to make suitable arrangements
- Advising the customer about travel issues including required documentation and financial matters, such as appropriate exchange rates
- Using the computer database to research information about hotel accommodation fares and hotel ratings
- Dealing with payments
- Performing general administration tasks
- Dealing with and documenting complaints in an efficient and diplomatic manner
- Planning and advertising different promotions
- Making alternative arrangements for customers who have had their trips interrupted by unforeseen issues
- Evaluating customers’ holidays and issuing appropriate feedback forms
Job Requirements
- Female / Presentable
- Experience 3 years minimum in outgoing
- Excellent in English / Other language is an asset
- Educational background : Hospitality and tourism
- Sales skills
- communication skills
- Energetic
- Good time management skills
- good interpersonal skills
- customer service skill
