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Job Description
- Serves customers by providing product and service information; resolving product and service problems.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Job Requirements
- Females - fresh graduate
- numeric, oral and written language applications
- product knowledge
- interpersonal skills
- communication skills - verbal and written
- listening skills
- problem analysis and problem-solving
- attention to detail and accuracy
