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Receptionist

Bliss SPA
Heliopolis, Cairo
Posted 9 years ago
42Applicants for1 open position
  • 33Viewed
  • 8In Consideration
  • 14Not Selected
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Job Details

Experience Needed:
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Job Description

Job Duties:

  • Deliver excellent customer service, at all times
  • Deal with all inquiries in a professional manner, in person and on the telephone
  • Keep up to date with current promotions, products’ features and pricing, to provide information to clients, on request.
  • Collect Customers’ information by filling the contact form.
  • Fulfill all reasonable requests from guests to ensure their comfort and satisfaction.
  • Replying customer inquiries and complains, taking notes and direct them to the responsible staff.
  • Provide report with all customers’ comments, inquiries or complains.
  • Report any maintenance issues immediately through the right channel.
  • Maintains presentable and clean reception area by complying with procedures, rules, and regulations of the SPA.
  • Be involved and contribute at team meetings

Job Requirements

  • Well-organized.
  • Friendly and polite.
  • Efficient.
  • Able to deal with difficult clients or customers.
  • Self-motivated.
  • Females Only

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