Job Details
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Job Description
Sales & Customer Service officer will manage sales and customer service activities at a fast growing eBusiness Product. Ideal candidates will have a proven sales track record, experience Furneture and Home decoration sales is Big Bonus , and a commitment to superb customer service. Candidates should thrive in a fast-paced startup environment and grow with the company to take on greater responsibility over time. Candidates should have a strong entrepreneurial spirit, a desire to work in socially responsible consumer business and a desire to work with customers.
Responsibilities:
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Sales & customer service activities
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Maintane strategies for sales and service effectiveness
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Identify and recommend new sales initiatives for accelerated growth
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Coach sales and customer service activities on difficult customer situations
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Lead customer contact for escalations and high priority inquiries
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Respond to customer inquiries via phone, email, live chat, and appointment
Job Requirements
- 3-5 years of sales and customer service management experience (or equivalent)
- furneture and Home Decoration accesories is PLUS
- Highly detail-oriented
- Excellent written and verbal communications
- Excellent in MS Office and computer using
