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Job Description
- Handle and resolve customer complaints
- Receives inquiries from customer
- Makes inbound and outbound calls
- Makes reports and submit it to the manger
- Coordinate with Other departments to Solve Customers Complaints.
- Provide customers with relevant information about the provided services.
Job Requirements
- Excellent oral and written communication skills
- Interpersonal competences and presentation skills
- Highly organized and good planner.
- Efficient in time management
- Good customer services
- Problem solver
- English : Excellent
- Computer skills : Microsoft Office - V.Good