Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Greets visitors, handles incoming calls and performs general administrative duties.
- Also may assist other administrative staff with overflow work .
- Performs administrative and office support activities for multiple supervisors.
Duties may include
- Fielding telephone calls, receiving and directing visitors, word processing, filing, and faxing.
- Extensive software skills are required, as well as Internet research abilities and strong communication skills , receiving and placing telephone calls.
- Maintains solid customer relationships by handling their questions and concerns with speed and professionalism.
- Performs data entry and uses software programs, May take customer orders , entering stock items and purchased items in the system and allocating them to their respective jobs.
- Monthly stock take and reconciliation of stock and enter them into a pre-established tracking system.
- Forecasting levels of demand for services and products to meet the business needs.
- Also may require research skills to trouble shoot customer problems
- Excellent communication abilities are essential , Sorts and distributes incoming and outgoing mail.
Job Requirements
Knowledge:
- Customer service
- Accounts payable and accounts receivables
- Office administration
- Store management and administration
Skills:
- Good English
- Excellent customer service and interpersonal skills
- Bookkeeping skills
- Analytical and problem solving skills
- Decision making skills
- Effective verbal and listening
- communications skills
- Effective written communications skills
- Microsoft office and computer skills including the
- ability to operate a cash register,
- spreadsheet and wordprocessing
- programs at a highly proficient
- time management skills
